STRO License Cancelation Form – San Diego, CA

The STRO License Cancelation Form is the City of San Diego Office of the City Treasurer form a Host submits to the STRO Administration to cancel a current Short-Term Residential Occupancy (STRO) license or application.

STRO means the occupancy of a dwelling unit, or part of one, for less than one month. Under the City's STRO Ordinance, a license is required for these rentals, and a Host may hold only one license at a time. A license belongs to one Host and one dwelling unit: it cannot be transferred between owners, hosts or locations, and the City's page says a Host cannot be changed on an existing license.

Because of that rule, canceling is the City's route for two common changes:

• Changing the license tier. The Host submits this form to cancel the current license or application, then files a new application through the Accela Citizen Portal and pays the fees for the new license.
• Replacing the Host. When the Host is no longer applicable, the Host submits this form, and the new Host applies for a license of their own.

Application and license fees are not refundable. This form cancels a license; it does not update a local contact. That change uses a separate document, the STRO License Local Contact Update Form.

The Host named on an STRO license or application is the person who submits this form. The City's page states that only the Host can make a cancellation request. A Host is a natural person with the legal right to occupy the dwelling unit and allow short-term residential occupancy; this can be the owner or a lessee whose lease allows subleasing for less than one month.

You use the form if:

• you hold an STRO license or a pending application and want to cancel it;
• you want to change your license tier, which requires canceling the current license or application before you apply for the new one;
• the Host on the license is no longer applicable, for example because the dwelling unit has a new Host.

A new Host does not take over the old license. The new Host must file their own STRO license application.

If you only need to change the local contact on the license, do not use this form: the Host submits the STRO License Local Contact Update Form instead.

Submit the form when you decide to end your STRO license or application, or when a tier or Host change requires it. For a tier change, cancel first: once the current license or application is canceled, you submit a new application through the Accela Citizen Portal and pay the fees for the new license. When the Host is no longer applicable, the Host cancels and the new Host applies.

The City's page sets no separate deadline for the form. Timing is driven by your license: STRO licenses expire two (2) years from the date of issuance, and the City emails renewal notices to the Host sixty (60) days before the expiration date. Fees are non-refundable, so canceling does not return application or license fees already paid.

The Host submits the completed form by email to the STRO Administration at [email protected].

• Email: send the form to [email protected] and state that you are requesting the cancellation of the STRO license or application. Only the Host can make the request.
• Questions: the STRO Administration can also be reached at 619-615-6120.
• After a tier change: once the cancellation is complete, file the new STRO license application through the Accela Citizen Portal and pay the applicable fees for the new license.

Application and license fees are not refundable. The City publishes the form on its website, with more on STRO at https://www.sandiego.gov/treasurer/short-term-residential-occupancy. FillingPDF lets you fill out and download the PDF; submission follows the channels above.