The Notice to Industry - New Meter Installs/Kit A Request is the notice in which the City of Cape Coral Customer Billing Services Division (New Construction) sets out its process for new meter and Kit A installs, effective March 1, 2024. It applies to all residential new construction permits, so it matters to contractors and owner/builders working through the Cape Coral permit process. On this page you can fill out the form online on FillingPDF and download or print the completed PDF; the notice and the City's online application for service are published by the City of Cape Coral.
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What is Notice to Industry - New Meter Installs/Kit A Request – Cape Coral, FL?
The Notice to Industry - New Meter Installs/Kit A Request is the City of Cape Coral notice in which the Customer Billing Services Division (New Construction) sets the process for requesting new meter and Kit A installs on residential new construction permits.
The notice says the Division created a new process, effective Friday, March 1, 2024, and that it applies to all residential new construction permits. Once a New Construction permit is applied for, the contractor sees two new items in the inspections part of the workflow in the CSS portal:
- UTL – Kit A/Meter Install Request, which the contractor schedules when the permit is issued and the site is ready for the meter and Kit A.
- UTL – Kit A/Meter Install, which the New Construction team results once the meter is installed, showing that the requested service is in place at the property.
When the contractor schedules the request, the contractor also submits an application for service to the New Construction team. On receiving both items, the team submits a workorder for the installation and results the request inspection.
The notice covers new construction only. The City's applications page lists separate applications for connecting an existing structure to City utilities (Utility Extension Connection) and for irrigation service (Irrigation Service Connection); this notice is not for either of those.
Who needs to file Notice to Industry - New Meter Installs/Kit A Request – Cape Coral, FL?
The notice is for contractors and owner/builders who hold a residential new construction permit in the City of Cape Coral. The process applies to all residential new construction permits, and the notice tells both contractors and owner/builders to log into their CSS portal to track the status of the permit.
How the requirements apply:
- Contractors see the UTL – Kit A/Meter Install Request and UTL – Kit A/Meter Install items in the inspection workflow once the permit is applied for, and schedule the request when ready.
- Owner/builders follow the same process and also track the permit in the CSS portal.
- The applicant for service on the City's New Construction Connection checklist is the authorized employee of the contractor or all owners listed on the property, who must have a photo copy of their driver's license.
Do not use this notice for an existing structure or for irrigation service. The City's applications page directs those requests to the Utility Extension Connection and Irrigation Service Connection applications.
When to file Notice to Industry - New Meter Installs/Kit A Request – Cape Coral, FL
The process starts when the New Construction permit is applied for: from then on, the two new inspection items appear in the contractor's workflow. The contractor schedules the UTL – Kit A/Meter Install Request from the CSS portal once the permit has been issued and the contractor is ready for the meter and Kit A to be installed. The application for service goes to the New Construction team at that same time.
The City's New Construction Connection checklist adds readiness conditions: the permit must already be issued, the slab must be in place, and the property must be marked with the e911 house number and clear of debris and construction materials. The notice itself sets no other deadline and gives no processing time. The notice took effect on Friday, March 1, 2024.
Documents you need
- The issued residential new construction permit: the City's New Construction Connection checklist says the permit must already be issued before the application for service.
- The application for service, submitted online to the New Construction team at the time the UTL – Kit A/Meter Install Request is scheduled.
- A photo copy of the driver's license of the authorized employee for the contractor, or of all owners listed on the property, as the New Construction Connection checklist requires.
- The property's strap number, required to complete the application; it appears on a recent tax bill or the trim notice, or can be looked up at www.leepa.org or www.leetc.com.
How to fill out Notice to Industry - New Meter Installs/Kit A Request – Cape Coral, FL
Apply for the new construction permit
Apply for the residential new construction permit. Once it is applied for, two new items appear in your inspections workflow: UTL – Kit A/Meter Install Request and UTL – Kit A/Meter Install.
Log into your CSS portal
Contractors and owner/builders log into their CSS portal to track the status of the permit and the two new items.
Prepare the property for installation
Check the City's New Construction Connection list: the permit is issued, the slab is in place, the e911 house number is posted and the area is clear of debris and construction materials.
Schedule the Kit A/Meter Install Request
When the permit is issued and you are ready for the meter and Kit A, schedule the UTL – Kit A/Meter Install Request from the CSS portal.
Submit the application for service
At the same time, submit the application for service to the New Construction team at the online link in the notice. Have the strap number and a photo copy of the driver's license of the authorized employee or all owners.
Follow the workorder and install results
After it receives both items, the New Construction team submits the workorder and results the request inspection. When the meter is installed, it results UTL – Kit A/Meter Install, visible in the CSS portal.
Review and download the PDF
Check the notice against your project, then download or print the PDF from FillingPDF and use the channels described under How to submit.
How to submit Notice to Industry - New Meter Installs/Kit A Request – Cape Coral, FL
Two channels are involved: the CSS portal and the City's online application for service. Questions go to the New Construction team by phone or email.
- CSS portal: log in as a contractor or owner/builder, track the permit and schedule the UTL – Kit A/Meter Install Request from the inspections workflow once the permit is issued.
- Online application for service: at the same time, submit the application to the New Construction team at https://egov.capecoral.gov/cbs_web_forms/NewConstructionapp.aspx.
- Questions: contact New Construction at (239)242-3853 or [email protected].
After the New Construction team receives both items, it submits the workorder and results the request inspection. When the meter is installed, it results UTL – Kit A/Meter Install, which you can see in the CSS portal. The City's New Construction Connection page also lists a utility credit check through Experian and an application fee; ask the New Construction team for the current amount. FillingPDF lets you fill out and download the PDF; submission follows the channels above.
Common mistakes to avoid
- Scheduling the UTL – Kit A/Meter Install Request before the permit is issued and the contractor is ready for the meter and Kit A to be installed.
- Scheduling the request in the CSS portal without also submitting the application for service to the New Construction team; the team acts once it receives both.
- Connecting to potable water or irrigation water before the City installs the meter(s) and Kit A, which counts as an unauthorized connection under Chapter 19 Section 22 and brings delays, penalties and estimated service charges.
- Leaving the property without the e911 house number or with debris and construction materials in the area; the City's checklist says an added fee is put on the permit.
- Requesting installation before the slab is in place, or without the final elevation grade stakes when the site borders a vacant lot.
- Omitting an approved RPZ on the Potable Water Service for Multifamily and Commercial Dual Water installs.
- Not logging into the CSS portal to track the permit and the two new inspection items, as the notice requires of contractors and owner/builders.
- Using this process for an existing structure; the City lists a separate Utility Extension Connection application for that.
Frequently asked questions
What is the Notice to Industry - New Meter Installs/Kit A Request?
It is a City of Cape Coral notice from the Customer Billing Services Division (New Construction), effective March 1, 2024. It sets the process for requesting new meter and Kit A installs on residential new construction permits through the CSS portal and an application for service.
Does this notice apply to every Cape Coral permit?
No. It applies to all residential new construction permits, not to every Cape Coral permit. Connecting an existing structure to City utilities and irrigation service have their own applications on the City's applications page.
How do I schedule a Kit A/Meter install in Cape Coral?
Once the permit is issued and you are ready, schedule the UTL – Kit A/Meter Install Request from your CSS portal. At the same time, submit the application for service to the New Construction team at the online link given in the notice.
Where do I submit the application for service?
Submit it online to the New Construction team at https://egov.capecoral.gov/cbs_web_forms/NewConstructionapp.aspx. The notice says the contractor does this when scheduling the UTL – Kit A/Meter Install Request in the CSS portal.
How do I check the status of my meter installation?
Log into your CSS portal. The notice says contractors and owner/builders track the permit there, and the New Construction team results UTL – Kit A/Meter Install when the meter is installed, which appears among the inspections.
Can I connect to water or irrigation before the City installs the meter?
No. Under the City's New Construction Connection page, connections to potable and irrigation water may occur only after the City installs the meter(s) and Kit A. An earlier connection is an unauthorized connection and leads to delays, penalties and estimated service charges.
Who do I contact with questions about new meter installs?
Contact the New Construction team at (239)242-3853 or [email protected]. The notice lists these as the contacts for any questions about the Meter/Kit A process.
Can I fill out this notice online on FillingPDF?
You can fill out the PDF online on FillingPDF and download or print it. FillingPDF is independent and not connected to the City of Cape Coral, and it does not schedule installs or submit applications; use the CSS portal and the City's online application.
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