Form 3911 (SP), Taxpayer Statement Regarding Refund (Spanish version), is the Spanish-language edition of the form the Internal Revenue Service (IRS) uses to trace a federal tax refund that you did not receive or a refund check that was lost, stolen or destroyed. It is the Spanish counterpart of Form 3911, and the printed text is entirely in Spanish. On FillingPDF you can fill out the form online and download or print the completed PDF. The IRS receives it only by mail or fax, as described below, and publishes the original PDF at irs.gov.
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What is 3911 (sp)?
Form 3911 (SP), Taxpayer Statement Regarding Refund (Spanish version), is the IRS form on which a taxpayer gives the information needed to trace a federal refund that was never received or whose check was lost, stolen or destroyed, and asks for a replacement.
The IRS describes Form 3911 as the form the taxpayer completes so the agency can trace the nonreceipt or loss of a refund check that has already been issued. The Spanish edition printed as Formulario 3911 (sp), Declaración del Contribuyente sobre el Reembolso, carries OMB Number 1545-1384 and the revision date October 2022. It is the Spanish counterpart of the English Form 3911, which has the same purpose.
The form has three parts:
- Sección I: your identifying information, the return and refund you are asking about, and any representative you authorized to receive the check (lines 1 through 7).
- Sección II: what happened to the refund (lines 8 and 9).
- Sección III: the certification and signatures under penalties of perjury (lines 10 and 11).
You complete a separate form for each refund you ask about. The form is not a way to replace a check that you endorsed and that someone else cashed: the form states that the law does not allow a replacement in that case.
Who needs to file 3911 (sp)?
Taxpayers who did not receive a federal refund, or who received a refund check that was lost, stolen or destroyed, complete the entire form. The form is sent in response to your inquiry about your refund.
- Individuals: enter your name and taxpayer identification number (Social Security number or ITIN).
- Joint filers: if the refund came from a joint return, write both spouses on lines 1 and 2. Both spouses must sign, and the IRS cannot begin an investigation until they do.
- Businesses: enter the employer identification number. The person authorized to sign the check signs on line 10, and the title of that person goes on line 11.
- Taxpayers with a representative: if you authorized a representative to receive your refund check, give the representative's name and mailing address on lines 5 and 6.
Do not rely on this form for a refund check that you endorsed and that someone other than you cashed; the form states that no replacement check can be issued in that case. Do not use it either to cash an old check: a check not cashed within one year of its issue date can no longer be cashed, and you must contact the IRS for instructions on returning it.
When to file 3911 (sp)
Complete Form 3911 (SP) when a federal refund has been issued and you have not received it, or when the refund check you received was lost, stolen or destroyed. The form says it responds to your inquiry about the refund. It prints no filing deadline of its own.
One timing rule applies to checks you still hold: a check that was not cashed within one year of the issue date can no longer be cashed, and the form tells you to contact the IRS for instructions on returning it.
Before filing, the IRS page for Form 3911 encourages taxpayers who expected a paper check and file as Single, Married filing Separate or Head of Household to start a trace with the self-help tools it lists, including Where's My Refund?, which shows the status of the current-year return and two prior-year returns, and the IRS app. The form itself is short: the IRS estimates less than 5 minutes to complete it.
How to fill out 3911 (sp)
Confirm which refund you are tracing
Complete the whole form if you did not receive the refund or if the check was lost, stolen or destroyed. Use one form per refund, and mark any part that does not apply to you as N/A.
Enter your name and taxpayer ID
On line 1 (Su nombre), print your current name and taxpayer identification number: a Social Security number or ITIN for individuals, or the employer identification number for businesses.
Add your spouse on a joint return
If you filed jointly, enter the spouse's name and taxpayer identification number on line 2. A name here means the spouse must also sign on line 11.
Give your address and phone number
On line 3 (Dirección actual), enter your current address, including apartment number and ZIP code. Add a phone number with area code where the IRS can reach you between 8 a.m. and 9 p.m.
Copy the return information on line 4
Enter your name(s) and address exactly as they appear on your tax return. If nothing changed from the information above, write N/A in those fields.
Identify any authorized representative
If you authorized a representative to receive your refund check, enter the name on line 5 and the mailing address, with ZIP code, on line 6.
Describe the return and the refund
On line 7 (Tipo de declaración), mark Individual, Negocio (with the form number) or Otro, and enter the tax period and the filing date. Then mark Cheque or Depósito directo and enter the refund amount.
Add bank details
Enter the name of the bank where you normally cash or deposit your checks, mark the account type (Corriente, Ahorros or Otra), and enter the routing number and account number.
Mark what happened to the refund
In Sección II, check every box that applies. Line 8: you did not receive the refund, or you received the check and it was lost, stolen or destroyed. Line 9: you received the check and endorsed it.
Sign and date the certification
In Sección III, sign and date on line 10; for a business return, the person authorized to sign the check signs. Line 11 is the spouse's signature when required, or the signer's title for a business.
Review, download and send the PDF
Check every entry against your tax return, then download or print the completed PDF from FillingPDF. Return it by mail or fax as described under How to submit.
How to submit 3911 (sp)
You can return Form 3911 (SP) by mail or by fax. The form says to use the envelope provided or to mail it to the IRS where you normally file a paper tax return. Do not send it to the Rancho Cordova, CA address printed on the form, which is only for comments about the form.
The IRS page for Form 3911 lists a Refund Inquiry Unit by state of residence. Fax numbers are shown here; the street addresses and mail stops are on the IRS page for Form 3911.
- Andover, MA (ME, MD, MA, NH, VT): fax 855-253-3175.
- Atlanta, GA (GA, IA, KS, KY, VA): fax 855-275-8620.
- Austin, TX (FL, LA, MS, OK, TX): fax 855-203-7538. The same unit handles foreign addresses, U.S. possessions or territories, APO/FPO addresses, Form 2555 or 4563 filers and dual-status aliens.
- Brookhaven, Holtsville, NY (NY): fax 855-297-7736.
- Fresno, CA (AK, AZ, CA, CO, HI, NV, NM, OR, UT, WA, WI, WY): fax 855-332-3068.
- Kansas City, MO (AR, CT, DE, IN, MI, MN, MO, MT, NE, NJ, OH, WV): fax 855-344-9993.
- Memphis, TN (AL, NC, ND, SC, SD, TN): fax 855-580-4749.
- Philadelphia, PA (DC, ID, IL, PA, RI): fax 855-404-9091.
- Business entities: Cincinnati (Florence, KY), fax 855-307-3124, for states east of the Mississippi plus Arkansas and Louisiana; Ogden, UT, fax 855-578-2550, for states west of the Mississippi plus Wisconsin.
Send nothing other than a Form 3911 to these fax numbers. FillingPDF lets you fill out and download the PDF; submission follows the channels above.
Common mistakes to avoid
- Using one Form 3911 (SP) for several refunds; the form requires a separate form for each refund you ask about.
- Sending a joint-return refund request signed by only one spouse; both spouses must sign before the IRS can start an investigation.
- Naming a spouse on line 2 without having the spouse sign on line 11.
- Leaving inapplicable parts blank instead of marking them N/A, such as line 4 when nothing changed since your return.
- Entering a line 4 name or address that differs from the return; it must appear exactly as shown on your tax return.
- Expecting a replacement check after you endorsed the check and someone else cashed it; the form says the law does not allow one.
- Mailing the form to the Rancho Cordova, CA address, which is only for comments on the form.
- Faxing other documents to a Refund Inquiry Unit fax number; the IRS says to send only a Form 3911 to those numbers.
- Omitting an area code or a daytime phone number on line 3; the IRS asks for a number where you can be called between 8 a.m. and 9 p.m.
Frequently asked questions
What is Form 3911 (SP) used for?
Form 3911 (SP) is the Spanish version of the IRS Taxpayer Statement Regarding Refund. You use it to give the IRS the information needed to trace a federal refund you did not receive, or a refund check that was lost, stolen or destroyed, and to request a replacement.
Can I fill out Form 3911 (SP) online?
Yes. You can fill out the PDF online on FillingPDF and download or print it. FillingPDF is an independent service and does not send the form to the IRS; you mail or fax it to the IRS yourself.
Do I need a separate form for each refund?
Yes. The form states that you must complete a separate Form 3911 (sp) for each refund about which you are requesting information.
Does my spouse have to sign Form 3911 (SP)?
If the refund came from a joint return, yes. Both spouses must sign before the IRS can start an investigation. Any spouse named on line 2 signs on line 11.
Where do I mail or fax Form 3911 (SP)?
Use the envelope provided, or mail it to the IRS where you normally file a paper return. The IRS page for Form 3911 lists a Refund Inquiry Unit and fax number for each state. Fax nothing but Form 3911 to those numbers, and do not send it to the Rancho Cordova address printed on the form.
Can I get a replacement if someone else cashed my endorsed check?
No. The form states that the law does not allow the IRS to issue a replacement check if you endorsed it and someone other than you cashed it, because that person did not forge your signature.
What if I still have an uncashed refund check?
A check not cashed within one year of its issue date can no longer be cashed, as the law requires. The form tells you to contact the IRS for instructions on how to return it.
What is the difference between Form 3911 and Form 3911 (SP)?
Form 3911 (SP) is the Spanish-language edition of Form 3911, Taxpayer Statement Regarding Refund. Both serve the same purpose of tracing a refund. The Spanish form is printed as Formulario 3911 (sp), and its detailed filing guidance is on the IRS English-language page.
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