Form DS-86, Statement of Non-Receipt of a Passport, is the U.S. Department of State form for reporting that a U.S. passport book or passport card you applied for never arrived in the mail. The form says you have 120 days from the issue date to report non-receipt, and you mail it with a photocopy of your photo ID to the passport agency that issued the passport. On this page you can fill out the form online on FillingPDF and download or print the completed PDF; the Department of State publishes the original at eforms.state.gov.
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What is DS-86?
Form DS-86, Statement of Non-Receipt of a Passport (printed on the form as Statement of Non-Receipt of a U.S. Passport), is the U.S. Department of State form used to report that a U.S. passport book or card was not received in the mail and to request a replacement.
By signing it you certify, under penalty of perjury, that you have not received the passport you applied for. The information is entered into the Consular Lost and Stolen Passport System, which the form says is designed to prevent misuse of a passport you did not receive. Once the Department of State receives your statement, the passport book or card reported as not received is cancelled and cannot be used for travel. The form warns that anyone using it, including you, may be detained upon entry into the United States.
The form explains why it matters: a U.S. citizen or non-citizen national may not normally have more than one valid or potentially valid passport book, or more than one passport card, at a time. It is issued under OMB Control No. 1405-0146 and the printed revision is DS-86 10-2024.
The form is not a new passport application. The Department of State's form information page lists it under the code DS-0086.
Who needs to file DS-86?
You use Form DS-86 if you applied for a U.S. passport book, a passport card or both, and the passport was not delivered to you by mail. The form lets you select the product you are reporting: U.S. Passport Book and Card, Book Only or Card Only.
Who signs:
- Applicants age 16 and older sign the form themselves.
- If the applicant is under age 16, a parent or legal guardian signs.
If you applied for your passport while outside the United States, the form tells you to contact your local U.S. embassy or consulate for instructions on where to send your statement.
You do not need this form once the passport has reached you. If a passport you reported on DS-86 arrives later, do not use it: call the National Passport Information Center (NPIC) at 1-877-487-2778 for instructions on where to send it.
When to file DS-86
Report non-receipt within 120 days of the date your U.S. passport book or card was issued. If you do not report within 120 days, the form says you will have to reapply and submit the full passport fee(s).
The form recommends waiting 14 days from the issue date before you submit the statement, unless you have immediate travel plans. Before you submit it, check your application status with NPIC and track the envelope with the shipping company or postal service, as the form instructs. No other deadline is printed on the form.
Documents you need
- A clear photocopy of the front and back of your valid government-issued photo identification, required with the statement.
- A separate sheet of paper, only if you need more space to explain what you did to find the passport book or card.
How to fill out DS-86
Check status and track the envelope
Before filling in the form, contact NPIC to check your application status and get the issue date and tracking number. Then track the envelope with the shipping company or postal service.
Select the product not received
Choose U.S. Passport Book and Card, Book Only or Card Only, matching what you did not receive.
Enter your name and identifiers
Fill in Last Name, First Name and Middle Name, your Social Security Number and your Date of Birth in MM/DD/YYYY format.
Add telephone and travel date
Enter your Telephone Number and your Travel Date in MM/DD/YYYY format.
Enter your mailing addresses
Under Mailing Address, enter the address as listed on your original application: street, apartment/unit, city, state and ZIP code. Complete Current Mailing Address only if it differs.
Explain your search for the passport
Describe what you did to find the passport, such as calling NPIC or the delivery service. Attach a separate sheet if you need more space.
Report your supporting documents
Answer Yes or No to whether the supporting documents you submitted with your application were returned. If No, describe each document not received, such as a birth certificate.
Leave the issuing office section blank
Do not complete the section titled "Issuing Office Only"; the passport agency fills it in.
Sign and date the statement
Applicants age 16 and older sign; a parent or legal guardian signs for an applicant under age 16. Enter the Date in MM/DD/YYYY format.
Review, download and add your ID copy
Check every entry, then download or print the completed PDF from FillingPDF. Add a clear photocopy of the front and back of your photo ID and send both as described under How to submit.
How to submit DS-86
You submit Form DS-86 by mail to the passport agency that issued the passport you did not receive.
- By mail: send the completed statement and a clear photocopy of the front and back of your valid government-issued photo identification to the issuing passport agency. The form gives no street address. If your passport was mailed, call NPIC at 1-877-487-2778 (TDD/TTY: 1-888-874-7793) or write to [email protected] and ask for the issue date, the tracking number and the name and address of the issuing agency.
- From outside the United States: if you applied for your passport abroad, contact your local U.S. embassy or consulate for instructions on where to send it.
Leave the section titled "Issuing Office Only" blank. The form describes no fee for the statement itself; a full passport fee applies only if you miss the 120-day window and must reapply. FillingPDF lets you fill out and download the PDF; submission follows the channels above.
Common mistakes to avoid
- Reporting after 120 days from the passport's issue date; the form says you must then reapply and submit the full passport fee(s).
- Mailing the statement without a clear photocopy of the front and back of your valid government-issued photo ID.
- Sending the form to the wrong office instead of the passport agency that issued the passport you did not receive.
- Filling in the section titled "Issuing Office Only", which is not for the applicant.
- Correcting an error on a paper form instead of completing a new form; the form says not to correct.
- Leaving out the signature or date, or having the applicant sign when a parent or legal guardian must sign for someone under age 16.
- Using a passport after reporting it as not received; it is cancelled and the user may be detained upon entry into the United States.
- Not calling NPIC at 1-877-487-2778 when the reported passport arrives later.
Frequently asked questions
What is Form DS-86 used for?
Form DS-86 is the Department of State statement you submit when a U.S. passport book or card you applied for did not arrive in the mail. It reports the non-receipt, cancels the missing passport and asks for a replacement to be issued.
How long do I have to report a passport I did not receive?
You have 120 days from the date the passport book or card was issued. After 120 days, the form says you must reapply and submit the full passport fee(s). Unless you have immediate travel plans, it recommends waiting 14 days from the issue date first.
Where do I mail Form DS-86?
Mail it, with a photocopy of your photo ID, to the passport agency that issued the passport. The form gives no address; NPIC (1-877-487-2778) can tell you the issuing agency's name and address. If you applied abroad, contact your local U.S. embassy or consulate.
What do I need to send with the DS-86?
A clear photocopy of the front and back of your valid government-issued photo identification. If you need more room to explain your search for the passport, attach a separate sheet of paper.
Can I fill out the DS-86 form online?
You can complete the PDF online on FillingPDF and download or print it. FillingPDF does not send the form to the Department of State; you mail it to the issuing passport agency yourself.
What happens if my passport arrives after I submit the DS-86?
The passport you reported is cancelled and cannot be used for travel. Call NPIC at 1-877-487-2778 for instructions on where to send it. The form also warns that anyone using it, including you, may be detained upon entry into the United States.
Who signs Form DS-86 for a child?
A parent or legal guardian signs when the applicant is under age 16. Applicants age 16 and older sign for themselves, and everyone enters the date in MM/DD/YYYY format.
Do I fill in the Issuing Office Only section?
No. Leave the section titled "Issuing Office Only" blank. The form asks you to complete all other sections; the passport agency uses that block for the tracking number, delivery vendor and previous passport details.
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