The Mississippi State Board of Contractors (MSBOC) complaint form is the document an individual uses to report a contractor to the Board, whether the work was residential or commercial. It collects your details, the contractor's details, the type of complaint, the project and contract facts, and your written statement, and it must be signed under penalty of perjury. On this page you can fill out the form online on FillingPDF and download or print the completed PDF; the form itself is published by MSBOC, and the completed copy is printed and mailed to the Board.
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What is Complaint Form – Mississippi?
The Complaint Form is the form the Mississippi State Board of Contractors (MSBOC) provides for an individual to report a contractor, on residential or commercial work, for conduct such as unlicensed work, gross negligence or misconduct, or failure to pay for goods or services.
The form has three parts. The first collects the name and contact details of the person filing and of the contractor (as shown on the contract or invoices, with the license number used, if any), and asks you to mark the nature of the complaint. The second, Project Information, covers the project address, the contract, payments, change orders, permits, inspections, attempts to contact the contractor, estimates, corrections and liens. The third lets you state your complaint in your own words, with additional pages if needed.
Two kinds of complaint are listed. Residential: unlicensed residential construction or remodeling, gross negligence or misconduct, failure to pay for goods or services, loaning a license to an unlicensed person, and engaging in work on an expired or suspended license. Commercial: unlicensed commercial construction, bidding or contracting without a license, failure to pay for goods or services, and failure to verify the license of a subcontractor. Each list also has an Other line.
The form states what MSBOC does and does not do. The contractor will be informed of the alleged complaint and asked to respond. The Board cannot direct a contractor to complete or correct a project, cannot represent private citizens in court, cannot collect money for you and cannot levy fines.
Who needs to file Complaint Form – Mississippi?
An individual who wants to file a complaint with the Mississippi State Board of Contractors against a contractor uses this form. It covers both residential and commercial projects, and the person filing must be willing to assist the investigation or prosecution and, if necessary, attend hearings and testify to the facts.
Before you file, note what the Board will not do. It cannot direct a contractor to complete or correct a project, represent private citizens in court, collect money for you or levy fines. If you want any of those, the form tells you to contact an attorney or your local court for advice on filing such an action.
The form is signed by the individual filing the complaint, who declares under penalty of perjury that the information is true, correct and complete to the best of their knowledge. The form names no representative or other person who may sign for you. It also warns that incomplete and unsigned forms will be returned, and that failure to cooperate with the investigation may result in dismissal of the complaint.
When to file Complaint Form – Mississippi
File the Complaint Form when you have a complaint against a contractor on one of the grounds listed under Nature of Complaint and you have gathered copies of your supporting papers. No separate due date is printed on the form.
Because the form asks about earlier steps, collect that information first: when the contract was signed and the work started or stopped, whether you notified the contractor in writing, whether you obtained an estimate from another contractor, whether the job was corrected or completed, and whether any liens were filed.
An incomplete or unsigned form will be returned, so file only once every section is filled in, the signature and date are in place and the copies are ready to attach.
Documents you need
- Copies of all pages of contracts, front and back, and of proposals; the form says to send copies, never originals.
- If the contract was written: a copy of the contract, as the form directs when you mark WRITTEN.
- If there were written change orders: copies of them.
- Copies of cancelled checks (front and back), invoices, receipts, advertisements, business cards, correspondence and permits, as the form lists.
- Residential complaints: copies of contracts, proposals, receipts, proofs of payment, permits (if in a permitted area), and photos and/or home inspections.
- Commercial complaints: copies of contracts, bids or bid tabulation forms, and receipts, statements, invoices and/or payments.
- If you chose the contractor through an advertisement: a copy of the advertisement, if possible.
- If a building permit was obtained: a copy, if available.
- If you contacted the contractor by letter: copies of the letters.
- If you notified the contractor in writing of the issues in dispute: copies of the written notice.
- If you obtained an estimate from another contractor to correct or complete the project: a copy of the estimate.
- If the job has been corrected or completed: copies of the contract and proof of payment.
- If liens were filed on the job: copies of them.
- Additional pages for your statement, if the space provided is not enough.
- If copies of necessary documents are not available: a written explanation of why.
How to fill out Complaint Form – Mississippi
Enter your own information
Under Complete the Following Information, write the name of the individual filing the complaint, your company name if any, address, city, state, ZIP, phone and email.
Identify the contractor
Enter the contractor name as shown on the contract or invoices, the company name, address, city, state, ZIP, phone and email, and the license number used, if any.
Select the nature of complaint
Mark the residential or commercial type that fits, such as unlicensed construction, gross negligence or misconduct, or failure to pay for goods or services. Use the Other line and describe it if none applies.
Describe the project
Enter the project's physical address, city, state and ZIP. Mark whether it is a residence, commercial building or other, and whether it is new construction or a remodel.
Enter the contract details
Fill in the contract date, amount of contract, amount paid on contract, date work started and date work ceased. Mark whether the contract was written or oral, and whether there were change orders and whether they were written, oral or both.
Explain selection, permits and inspections
Mark why you chose the contractor and who obtained the building permits, and name the building department. Say whether inspections were performed and, if yes, by whom and when.
Report contact attempts and corrections
Mark what attempts you made to contact the contractor, whether you gave written notice of the dispute, whether you obtained another contractor's estimate and whether the job was corrected or completed. Each YES asks for copies to be attached.
Report any liens
Mark YES or NO for liens filed on the job. If yes, enter the amount of the lien and the person who filed it, and attach copies.
State your complaint
In the Description of Complaint section, write what happened. Attach additional pages if you need more room.
Sign and date the declaration
Read the declaration under penalty of perjury, then sign at SIGN HERE and enter the DATE. An unsigned form will be returned.
Review, download and assemble copies
Check that every section is complete, then download or print the completed PDF from FillingPDF. Add copies of your supporting documents, never originals, and mail the package as described under How to submit.
How to submit Complaint Form – Mississippi
The Complaint Form is submitted by mail: the MSBOC forms page states that completed forms must be printed and mailed to MSBOC for processing, and the form prints no other channel.
- By mail: print the completed form, sign and date it, add copies of your supporting documents and mail the package to the Mississippi State Board of Contractors. The footer of the form prints two addresses: Post Office Box 320279, Jackson, MS 39232-0279, and 2679 Crane Ridge Drive, Suite C, Jackson, MS 39216.
- Contact details printed on the form: Ph 601-354-6161, Fax 601-354-6715, www.msboc.us.
Do not send originals. The form says documents received will not be copied or returned, so send copies of every page, including the back of contracts and cancelled checks. FillingPDF lets you fill out and download the PDF; submission follows the agency's channels above.
Common mistakes to avoid
- Mailing the form incomplete or unsigned; the form states that incomplete and unsigned forms will be returned.
- Sending original contracts, checks or receipts; the form says documents received will not be copied or returned.
- Sending only the front of contracts or cancelled checks when the form asks for copies of all pages, front and back.
- Marking YES on a question such as written notice, estimate, liens or corrected job without attaching the copies the form requests.
- Expecting the Board to make the contractor finish or fix the work, collect money for you or fine the contractor; the form says it cannot.
- Leaving out supporting papers without explaining why copies are not available.
- Not attaching additional pages when the description of the complaint does not fit in the space provided.
- Treating the completed form as something to submit electronically; the MSBOC forms page says completed forms must be printed and mailed.
- Failing to cooperate with the investigation after filing, which the form says may result in dismissal of the complaint.
Frequently asked questions
What is the Mississippi State Board of Contractors complaint form?
It is the MSBOC complaint form used to report a contractor on a residential or commercial project. It covers complaints such as unlicensed work, gross negligence or misconduct, and failure to pay for goods or services, and it is signed under penalty of perjury.
Where do I send the MSBOC complaint form?
Print it and mail it to the Mississippi State Board of Contractors. The form's footer prints Post Office Box 320279, Jackson, MS 39232-0279, and 2679 Crane Ridge Drive, Suite C, Jackson, MS 39216. The MSBOC forms page says completed forms must be printed and mailed.
Should I send original contracts and receipts?
No. The form says not to send originals, and that documents received will not be copied or returned. Send copies of all pages of contracts (front and back), proposals, cancelled checks (front and back), invoices, receipts, correspondence and permits.
Can the Board make the contractor finish or fix my project?
No. The form states that the Board cannot direct a contractor to complete or correct a project. It also cannot represent you in court, collect money for you or levy fines; contact an attorney or your local court about those actions.
What happens after I file a complaint with MSBOC?
The form says the contractor will be informed of the alleged complaint and asked to respond. By signing, you agree to assist the investigation and, if necessary, attend hearings and testify to the facts.
What if my complaint form is incomplete or unsigned?
It will be returned. The notice at the top of the form says incomplete and unsigned forms will be returned. Failing to cooperate with the investigation may also result in dismissal of the complaint.
Can I fill out the complaint form online?
You can fill out the PDF online on FillingPDF and download or print it. FillingPDF is independent of MSBOC and does not file the complaint; you print the form and mail it to the Board yourself.
What if I do not have copies of my documents?
The form says that if copies are not available, you should explain why. You must still attach copies of all necessary supporting documents that you do have, and additional pages if you need them.
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